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California Office of the Patient Advocate
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“Dr. Simon was very thorough in answering all of my questions. I am fortunate to be able to meet a doctor who loves his job. He is the most relaxed doctor I've met. He makes time to answer all of my questions and I don't feel rushed. I can tell that Dr. Simon truly cares for his patients. He has excellent manners, too!”
“I’ve had a lot of broken bones in recent years and Dr. Scheib and his wonderful staff make sure that I get seen by all the right specialists and are always there if I need anything or have any questions. He has become much more than just a doctor to me – when my husband passed away six months ago, Dr. Scheib was there for me and would call to make sure I was doing okay. In this day and age, this type of personal patient care is very rare and I definitely realize how blessed I am to have a wonderful doctor like Dr. Scheib as my physician!”
“I had Gastric Bypass Surgery by Dr. Zerey and a hysterectomy by Dr. Raphael. Both procedures went very well. I received excellent care by both doctors and their staff. Your clinic is very caring in making sure I was taken care of. I am very blessed to have Sansum in my life.”
“Dr. Choi and the staff at the surgery center are amazing! She saved my breast from further pain and the entire staff are truly wonderful for holding my hand through one of the most traumatic experiences of my life.”